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We've compiled a list of our most frequently asked questions to help answer any questions you may have but please feel free to Contact Us for any further inquiries.
Our hosiery experts are always happy to answer any of your questions, concerns or suggestions.
QUESTIONS ABOUT OUR PRODUCT
Do I have to wear Kushyfoot® every day to feel its benefits?
No. The beauty of Kushyfoot® socks is that the benefits are instantaneous. From the moment you slip your feet into Kushyfoot® socks and walk around, your soles get cushioned and the special pattern starts to work by providing you with that tingle making you feel like you are getting a constant foot massage with every step.
How do I care for my Kushyfoot® socks and do the benefits fade after laundering?
Kushyfoot® socks should be cared for just as you would any of your hosiery. You may hand wash them, or place in your washing machine on gentle cycle in a hosiery wash bag. To ensure a long life for your Kushyfoot® socks please do not use bleach and it is best to hang to dry.If properly cared for the benefits of Kushyfoot® do not fade after laundering.
My job requires me to wear dressy clothes during the day. How can I wear Kushyfoot® socks?
Kushyfoot® come in a variety of styles to suit every style of shoes in your wardrobe from your dressiest pumps to your casual sneaks. Whether you are wearing casual shorts or your evening dress, you may pick a style that is completely hidden from view in any shoe.
Are Kushyfoot® socks good for travel?
Kushyfoot® socks are ideal for travel. Not only do they provide you with that extra comfort your feet need during travel, but their quick dry yarn allows you to wash and wear them again quickly.
Will the massaging sole tickle the soles of my feet?
Not at all. The unique pattern is designed to work with the pressure points of your feet so it only acts where you apply pressure to them as you walk, mainly the balls of your feet, which are known to get the most abuse from walking.
Where can I buy Kushyfoot?
Kushyfoot products can be purchased on this web site (click Shop Men or Shop Women). For a list of stores where you can buy Kushyfoot, please see our retailers page.
QUESTIONS ABOUT ON-LINE ORDERS
How is my order processed?
Your order is received by a customer service representative as soon as you place the order. The order gets processed and ships in 3 to 7 business days.
Can I track my order?
Yes, via customer service at orderinfo@kushyfoot.com. You should have your tracking code handy - this is your confirmation number when you place your order, it is generated automatically by the system when an order gets placed. You can track your order directly on line by logging in to find status of your order or you can also call a customer service representative at 1-800-263-0384.
How long until I receive my order?
Depending on your shipping location, it can take from 3 to 14 days.
How does my order ship?
You can choose from 2 different types of shipping. We offer UPS ground which takes 5 to 7 business days and UPS 2 day air.
Do I know the status of my order at all times?
Yes, you get an email notification at each stage when your order is received, processed and shipped. You can also email the customer service representative at orderinfo@kushyfoot.com at any time for any additional questions.
Can I place an order over the telephone?
Absolutely, please call 1-800-263-0384 and place your order with a customer service representative.
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