Frequently Asked Questions
Questions about our products
Do I have to wear Kushyfoot® every day to feel its benefits?
No. The beauty of Kushyfoot® products is that reward is instant. From the moment you slip your feet into Kushyfoot®, you feel instantly relieved. Whether you choose a product with our zig-zag or cushioned sole, the sole of your feet will be extra comfortable making every step you take a little softer, a little lighter. It's like getting a foot massage with every step.
How do I care for my Kushyfoot® products?
Kushyfoot® products should be cared for the same way as all other hosiery. You may hand wash them, or machine wash on the gentle cycle in a hosiery wash bag. To prolong the life of your Kushyfoot® products, please do not use bleach and it is best to hang dry. If properly cared for, the benefits of Kushyfoot® will not fade after laundering.
Are Kushyfoot® socks good for travel?
Kushyfoot® socks are ideal for travel. Not only do they provide you with that extra comfort your feet need during travel, but their quick dry yarn allows you to wash and wear them again quickly.
Will the massaging sole tickle the soles of my feet?
Not at all. The unique pattern is designed to work with the pressure points of your feet so it only acts where you apply pressure to them as you walk, mainly the balls of your feet, which are known to get the most abuse from walking.
Where can I buy Kushyfoot?
Kushyfoot products can be purchased on this web site (Shop Women). For a list of stores where you can buy Kushyfoot, please see our retailers page.
Questions about placing an online order
How is my order processed?
Once your order is submitted, it is automatically entered into our system. Within a few minutes, you will receive an email confirmation with your order number. Your order is processed the following business day.
Absolutely! All orders are shipped via UPS and have a tracking number. Email our customer service representative at orderinfo@kushyfoot.com or call us at 1-866-723-7182. Our team is available Monday to Friday between 8AM and 4PM Eastern time. Please have your order number handy - this code can be found on your confirmation email.
How does my order ship and what are the rates?
You have two delivery options to choose from at checkout: ground shipping at $7.00 and by air at $15.00. Please visit our shipping and handling page for more details.
Can I place an order over the telephone?
Absolutely! You may call our customer service representative at 1-866-723-7182 to place your order. Kindly note that our office is open Monday to Fridays only from 8am to 4pm Eastern time. Please note that our office is closed on public holidays.
I got an error on my order, help!
In order for us to best assist you, please use the Contact Us form here and address the following:
(1) Explain the steps you took before the error occured - use as much detail as needed.
(2) Tell us how you connected to the internet -- ex. Computer/Smart Phone/Tablet, etc.
(3) Let us know what browser & version you used -- ex. Google Chrome, Firefox, Safari, Internet Explorer*, etc.
*To find out the version number, click on "Tools" and then "About Internet Explorer".
Rest assured that our customer service team will take the necessary measures to provide you with the help you need.